AAdPilot

Data Deletion

You can delete the data AdPilot holds about you at any time. Pick whichever option is easiest; each one deletes the same data. Deletion is permanent and takes effect immediately.

Option 1 — Disconnect one platform (in the app)

  1. Log in at https://adpilotdash.com/login.
  2. Open Connections.
  3. Click Disconnect next to the account.

We revoke AdPilot's access token at the platform (TikTok, Meta) or invalidate it on our side (Snapchat, which offers no revoke endpoint), then delete the stored token and every campaign, metric, profile and post we synced from that account.

Option 2 — Delete everything (in the app)

  1. Log in and open Settings.
  2. Under Delete account, confirm by typing your email and click Delete my account and data.

This disconnects and revokes every connected account, deletes all workspaces you solely own with everything in them, removes you from shared workspaces, and deletes your login. You will be shown a confirmation code.

Option 3 — Remove AdPilot from Facebook / Instagram

Go to Facebook Settings & privacy → Settings → Apps and Websites, find AdPilot, and click Remove. Meta notifies us automatically and we delete all data obtained through your Facebook login (Meta ad accounts, Facebook Pages, Instagram accounts). Meta will show you a confirmation code and a link to check the status of the deletion on this site.

Option 4 — Remove AdPilot from TikTok or Snapchat

In TikTok go to Settings and privacy → Security → Manage app permissions; for TikTok Ads, go to TikTok Ads Manager and remove the app authorisation. In Snapchat go to Business Manager → Connected apps. The next time AdPilot tries to sync, the token is rejected and we mark the connection as broken; to delete the data we already hold, also use Option 1 or 2, or email us.

Option 5 — Email us

Email privacy@adpilotdash.com from the address on your AdPilot account with the subject "Data deletion request". If you never created an account but connected via a teammate's workspace, include your platform username. We complete email requests within 30 days (usually within 2 business days) and reply with a confirmation code.

What is deleted, and what is kept

  • Deleted: OAuth tokens, ad account, campaign and daily metric data, creator profiles, post data, and (for account deletion) your name, email and password hash.
  • Kept: a deletion record containing the confirmation code, timestamps and number of connections removed, for 12 months, so the status link keeps working. It contains no profile or performance data. Standard server logs expire within 30 days.

Check a request

If you have a confirmation code, open https://adpilotdash.com/data-deletion/status/<code>.

For platform reviewers

Meta Data Deletion Request Callback URL: https://adpilotdash.com/data-deletion (HTTP POST, form field signed_request). The response is {"url":"https://adpilotdash.com/data-deletion/status/<code>","confirmation_code":"<code>"}.